Do you “participate” with insurance companies?
We do not participate in any insurance company “direct repair programs” (DRPs), however, we work with all insurance companies. The reason we have chosen not to participate in DRPs is simple – we work for you, our client. Our goal is to achieve the best possible claim settlement from our client’s insurance company, on our client’s behalf. Companies that participate in DRP’s are assigned work by the insurance companies. In our opinion, this creates an inherent conflict of interest – how can a company successfully negotiate on behalf of their client if the source of their projects are the same insurance company they are negotiating with?
What is your standard warranty?
Our standard warranty is a one-year workmanship warranty and all manufacturer material/product warranties conveyed as written. However, if a project has a longer warranty requirement, we are happy to evaluate possibilities on a case-by-case basis.
What sets Minkoff Company apart from other restoration companies?
We are privately owned and operated – not franchised or part of a syndicate.
We are a regional company, while many of our competitors have larger footprints. This means we don’t send our team members out of town to chase storms and natural disasters, as many of our competitors do. We are always here when you need us.
We have over 65 years of experience as industry leaders in property restoration. Our client list includes commercial properties, as well as multi-unit apartment and condominium communities, and residential properties throughout the region.
What is our service territory?
We cover the Baltimore-Washington metropolitan regions, from north of Baltimore, MD to Fredericksburg, VA.
What kind of training does your staff have?
Our technicians are trained in structural drying, mold remediation, odor removal, and more. All certifications are issued by the restoration industry’s certifying body, the Institute of Inspection Cleaning and Restoration Certification (IICRC).